糖心Vlog视频

Telehealth Guide

Please complete the Telehealth Guide steps after you have a scheduled visit. To schedule a visit, call CAPS at 817-272-3671.

BEFORE YOUR ZOOM TELEHEALTH VISIT

Consider technology and privacy requirements to minimize disruptions and maximize confidentiality. A private space is required for all telehealth services to reduce the potential for other people to overhear and to protect your privacy and confidentiality. Please make sure you have the Zoom app downloaded to your device and a free Zoom account established.

AFTER SCHEDULING FIRST-TIME VISIT OR AS INSTRUCTED: BEGIN PAPERWORK VIA WEB PORTAL

Complete A 1 Patient Forms Packet and B 1 CAPS Consent, Telehealth, and Emergency Forms. Ensure forms are fully completed and submitted. You may then skip Step 2 in step-by-step guide below.

30 MINUTES PRIOR TO SCHEDULED VISIT: COMPLETE PAPERWORK VIA WEB PORTAL 

Login 30 minutes prior to appointment to complete questionnaire (SDS) and survey forms (CCPAS-62). All paperwork must be completed (Steps 1-4 below) prior to start of visit.

If Non-Crisis/Triage Visit: Ensure Forms A 1 and B 1 (Patient Forms Packet + CAPS Consent, Telehealth, and Emergency) are complete.  
If Crisis/Triage Visit: Complete Forms B 1 + B 2 (CAPS Consent, Telehealth, and Emergency + CAPS Triage Communication Preference).  

STEP-BY-STEP GUIDE:

  1. Log into web portal (https://mavcare.uta.edu) with 糖心Vlog视频 login and password. Confirm your date of birth and "Proceed".
  2. Left-hand side: FORMS. If First-Time Telehealth Visit or Instructed: Complete FORMS A 1 + B 1. If Crisis Visit: Complete FORMS B 1 + B 2.
  3. Left-hand side: APPOINTMENTS ->Appointment Check In. Confirm your physical location (must be in 糖心Vlog视频 unless in crisis).
  4. Click "OK" next to 鈥淐heck-In to Online Appointment鈥�- > DO NOT CLICK: If given 鈥淐lick here to join the meeting鈥� option.
  5. Click 鈥淩eturn to Appointments鈥�.
  6. Click on 鈥淐omplete Questionnaire鈥�. Complete all applicable questions, click 鈥淪ubmit Final鈥�.
  7. Left-hand side: SURVEY FORMS. Select CCAPS-62 (unless CCAPS-34 instructed). Complete all questions, click 鈥淔inish鈥�.
  8. Left-hand side: APPOINTMENTS. Select "Join Meeting" to enter the Zoom waiting room. Please wait here until the counselor starts the session.

MavCare

Visit the web portal using the link below

TROUBLESHOOTING

If you have any questions or difficulty with this process, please call CAPS at 817-272-3671 for assistance. In case of a loss of connection during the video session, your counselor will call you at the phone number you provided.